Win222bet – Terms and Conditions of Platform Use

1Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you, the user, and Win222bet, a sports betting and online entertainment platform operating in Brazil. Using any feature of Win222bet — including Sports Betting, Live Casino, e-sports, crash games, slots, and payment services — constitutes full and unconditional acceptance of these terms.

Win222bet reserves the right to update these Terms at any time. Whenever material changes are made, registered users will be notified by email and a prominent notice will be displayed on the platform. Continued use of the platform after such notification constitutes acceptance of the updated terms.

2Eligibility and Registration

Use of Win222bet is permitted exclusively for individuals who meet all of the following requirements:

• Be minimum age of 18 of age at the time of registration;
• Be a resident and be physically located within the territory of Brazil at the time of each login;
• To have Valid CPF issued by the Receita Federal do Brasil;
• Not being prohibited from participating in betting and gambling activities by any applicable law, regulation, or court order;
• Not be an employee, service provider, or immediate family member of a Win222bet employee or any of its technology partners.

Win222bet may, at any time, request supporting documentation of identity, age, and residence to verify compliance with eligibility requirements. Failure to meet the listed requirements will result in the immediate suspension of the account and a hold on pending withdrawals until the matter is resolved or the account is closed.

3User Account

Each user may hold one account only active on Win222bet. Creating multiple accounts, regardless of intent, is strictly prohibited and will result in the immediate closure of all identified accounts, with no refund of any bonuses used.

By registering, you are responsible for:

• Provide accurate, complete, and up-to-date information during registration — including full name, CPF, date of birth, email address, and mobile number;
• Keep your password confidential and do not share it with third parties;
• Immediately notify Win222bet if you detect any unauthorized access to your account or suspect fraudulent activity;
• Keep your details up to date whenever anything changes, especially your email address and phone number.

Win222bet implements two-factor authentication (2FA) as an additional security layer, available in your account settings. We strongly recommend enabling it. Win222bet is not liable for losses resulting from unauthorized access caused by the user's own negligence in safeguarding their login credentials.

Identity verification (KYC — Know Your Customer) is mandatory before your first withdrawal can be processed and may be requested by Win222bet at any time. Accepted documents include: national ID (RG), driver's license (CNH), or a valid passport, along with proof of address issued within the last 3 months.

4Deposits and Payment Methods

A Win222bet accepts the following deposit methods for users in Brazil:

• Pix — available 24 hours a day, 7 days a week, with instant credit to your wallet;
• Bank slip (Boleto bancário) — credit within up to 2 business days after payment;
• Credit and debit card (Visa and Mastercard) — processed immediately;
• PicPay — instant credit;
• Mercado Pago — instant credit via balance or linked card;
• TED bank transfer — accepted from accounts at Nubank, Itaú, Bradesco, Banco do Brasil, and other Brazilian financial institutions.

The minimum deposit amount is R$ 20.00. Win222bet does not charge any fee on deposits; however, any fees applied by the user's financial institution are the user's own responsibility.

All deposits must be made using payment methods registered in the name of the Win222bet account holder. Third-party deposits are not accepted and will be refunded to the sender; this may also result in the account being temporarily blocked pending investigation. Win222bet processes all transactions exclusively in Brazilian currency (BRL — R$).

5Withdrawals

To request a withdrawal at Win222bet, the user must have:

• Real balance available in the wallet (bonus balance cannot be withdrawn directly — rollover requirements must be met before conversion);
• Identity verification (KYC) approved for the first withdrawal;
• Minimum wagering requirement met when applicable to specific promotions.

The minimum withdrawal amount is R$ 30.00. The maximum daily withdrawal limit is R$ 50,000.00, except for VIP members with individually negotiated limits. The available withdrawal methods are:

• Pix — processed within 5 minutes of approval;
• TED bank transfer — processed within 1 to 2 business days for any Brazilian bank.

Win222bet may hold or delay withdrawals for additional identity verification, fraud investigation, or compliance with legal obligations. In such cases, the user will be notified by email with the steps needed to resolve the matter. Withdrawals to third-party accounts are prohibited — the withdrawal method must be registered in the name of the Win222bet account holder.

6Sports Betting

A Win222bet offers pre-match and live betting on more than 30 sports, including football (Brasileirão Série A, Copa do Brasil, Libertadores, Sul-Americana, and European leagues), volleyball, basketball (NBB and NBA), MMA/UFC, tennis, and e-sports (CS2, League of Legends, Free Fire, Valorant). The following rules apply to all bets:

• The minimum amount per bet is R$ 5.00 and the maximum payout per bet slip (single or accumulator) is R$ 500,000.00;
• A confirmed bet is binding — Win222bet does not cancel bets once confirmed, except in cases of a verified technical error on our part;
• Live bets are subject to temporary suspensions during critical match events (goals, red cards) while odds are recalculated;
• If an event is cancelled or postponed by more than 48 hours, all bets are refunded in full;
• In accumulator bets where one event is cancelled, that event is removed and the accumulator is recalculated based on the remaining events;
• Win222bet reserves the right to void bets placed at incorrect odds resulting from a clear technical error or input mistake.

The cash out feature — early settlement of live bets — is available on major football, e-sports, and tennis matches. The cash out value is calculated in real time based on the odds at the moment of the request and can be full or partial. Win222bet may temporarily suspend cash out during high-volatility events.

7Casino, Crash Games and Online Games

The casino at Win222bet offers more than 3,000 games from certified providers, including slots, progressive jackpots, crash games (such as Aviator and Mines), bingo, scratch cards, and Live Casino with real dealers. All games run on RNG (Random Number Generator) technology certified by independent labs such as eCOGRA and iTech Labs, and RTP (Return to Player) rates are publicly available for every title.

By using Win222bet's casino games, the user acknowledges and agrees that:

• Casino games are games of chance — outcomes are random and independent of previous bets;
• RTP represents a long-term statistical average and does not guarantee results in individual sessions;
• Progressive jackpots are accumulated across multiple players and paid out according to each game's specific rules;
• Live Casino is streamed in real time — connection issues on the user's end may affect ongoing sessions, but Win222bet does not refund active bets in the event of a user-side internet outage;
• Minimum and maximum bets vary by game — please check the individual rules for each title on the platform.

8Bonuses and Promotions

A Win222bet regularly offers welcome bonuses, free spins, cashback, boosted odds, and accumulators with percentage bonuses. All promotions are subject to specific eligibility requirements, validity periods, and rollover (wagering) requirements. The general conditions that apply to all bonuses are:

• One welcome bonus per CPF, email address, IP address, and device only;
• Bonus balance cannot be withdrawn directly — it must first be converted into real balance by meeting the rollover requirement specified for each promotion;
• The standard welcome bonus rollover is 20x the bonus amount on bets with a minimum odd of 1.50;
• The welcome bonus expires in 30 days after crediting — unused bonuses after this period are automatically cancelled;
• Bets placed with bonus balance on Asian handicap markets, low-odd markets, or events where the outcome has already been determined do not count toward the rollover;
• Win222bet reserves the right to cancel or modify any promotion at any time, with prior notice whenever possible.

9Responsible Gambling

A Win222bet is genuinely committed to responsible gambling. Betting should be a form of entertainment, not a source of income or a way to solve financial problems. To support our users, the platform offers the following self-control tools:

• Deposit limits — set daily, weekly, or monthly limits in your account settings;
• Session time limits — set alerts when you reach a certain session time limit;
• Voluntary self-exclusion — temporarily suspend (minimum 30 days) or permanently close your account at any time;
• Balance accuracy — all bets display the real available balance before confirmation;
• History access — view all bets and transactions from the past 12 weeks in the account area.

If you or someone you know is showing signs of problem gambling, please reach out to Jogadores Anônimos Brasil (www.jogadoresanonimos.com.br) or call CVV — Centro de Valorização da Vida (188). Win222bet supports these initiatives and provides easy access to help resources directly within the platform. For more information, visit our Responsible Gambling.

10Account Suspension and Closure

A Win222bet may suspend or terminate a user's account, with or without prior notice, in the following cases:

• Violation of any provision of these Terms and Conditions;
• Providing false information during registration or identity verification;
• Suspected money laundering, fraud, match-fixing, or use of automation software;
• Creation of multiple accounts by the same person;
• Abusive or threatening behavior directed at the support team;
• Order issued by a competent regulatory or judicial authority.

In the event of closure due to a violation, any unconverted bonuses will be forfeited. Any real-money balance in the wallet will be returned to the user once all necessary verifications are complete, except in proven cases of fraud, in which funds may be withheld in accordance with applicable law.

Users may also request voluntary account closure at any time via support chat or by emailing suporte@win222bet.best. Voluntary closure does not affect any available real-money balance, which will be processed via Pix upon confirmation.

11Privacy and Data Protection

A Win222bet processes users' personal data in full compliance with the General Data Protection Law (LGPD — Lei nº 13.709/2018). The data collected is used exclusively for:

• Operation and maintenance of the user's account;
• Identity verification and fraud prevention (KYC/AML);
• Processing of deposits and withdrawals;
• Communication of promotions and platform updates (with your consent);
• Compliance with legal and regulatory obligations.

Win222bet does not sell, rent, or share users' personal data with third parties without explicit consent, except where required by law. You have the right to access, correct, port, and request deletion of your personal data at any time. To exercise these rights, contact us at suporte@win222bet.best or see our Privacy Policy complete.

12Limitation of Liability

A Win222bet makes every reasonable effort to ensure the availability, security, and integrity of the platform. However, Win222bet is not liable for:

• Financial losses resulting from bets, regardless of any technical failure not directly caused by the platform;
• Temporary service unavailability due to scheduled maintenance or technical incidents beyond Win222bet's control;
• Losses resulting from unauthorized access to the user's account due to the user's own negligence in protecting their credentials;
• Betting decisions made based on third-party information, external analysis, or live streams from other services;
• User-side internet connection failures that affect ongoing live betting or Live Casino sessions.

Win222bet's maximum liability under any circumstance is limited to the amount of real balance available in the user's wallet at the time of the incident.

13Changes to Terms & Conditions

A Win222bet may periodically revise these Terms and Conditions to reflect changes in Brazilian legislation, the services offered, or industry best practices. When changes are significant, we will notify users:

• To the registered email address, with at least 7 days advance notice for changes that affect user rights;
• Via a highlighted notice on the platform at login;
• By updating the "Last updated" date in the header of this document.

Continued use of the platform after the effective date of any changes constitutes acceptance of the new Terms. If you disagree with the changes, you must close your account and withdraw your available balance before the effective date.

14Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil, including, without limitation, the Brazilian Civil Code, the Consumer Protection Code (Lei nº 8.078/1990), the General Data Protection Law (Lei nº 13.709/2018), and applicable betting and gaming regulations.

Any disputes arising from the use of Win222bet that cannot be resolved amicably through the support channel will be submitted to the courts of the district of São Paulo, State of São Paulo, Brazil, to the exclusion of any other jurisdiction, however privileged it may be.

For questions, complaints, or to exercise any rights outlined in these Terms, please contact our team: suporte@win222bet.best or via the live chat available 24 hours a day on the platform.